I see program status graphs on the Sentry GUI but not on the Medius GUI.

Question:

Why do I see program status graphs on the Sentry GUI but not on the Medius GUI for the same time period for a certain program?

Answer:

It is possible that the system time on both units are off by a number of hours (without a time zone difference).

Once you set both units to the correct time in their respective time zones, graphs will now populate on the Medius GUI and match the Sentry thereafter.

This FAQ Applies to:

Product Series: Sentry, Sentry ABR, Sentry Edge II, Sentry Verify

Product: VNM-ASR, VNM-EDGE, VNM-EDGE2, VNM-MED, VNM-MED2, VNM-SABR, VNM-SABR2, VNM-SASI, VNM-SEN, VNM-SEN2, VNM-SGE, VNM-SXG, VNM-VER, VNM-VFY, VNM-VFY2, VNM-VXG

FAQ ID : 247876

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