Frequently Asked Questions

FAQ FAQ ID Sort ascending
I see program status graphs on the Sentry GUI but not on the Medius GUI.

It is possible that the system time on both units are off by a number of hours (without a time zone difference).

Once you set both units to the correct time in their respective time zones, graphs will now populate on the Medius GUI and match the Sentry thereafter.


This FAQ applies to:
VNM-ASR, VNM-EDGE, VNM-EDGE2, VNM-MED, VNM-MED2, VNM-SABR, VNM-SABR2, VNM-SASI, VNM-SEN, VNM-SEN2, VNM-SGE, VNM-SXG, VNM-VER, VNM-VFY, VNM-VFY2, VNM-VXG
247876
I see program status graphs on the Sentry GUI but not on the Medius GUI.

It is possible that the system time on both units are off by a number of hours (without a time zone difference).

Once you set both units to the correct time in their respective time zones, graphs will now populate on the Medius GUI and match the Sentry thereafter.


This FAQ applies to:
VNM-ASR, VNM-EDGE, VNM-EDGE2, VNM-MED, VNM-MED2, VNM-SABR, VNM-SABR2, VNM-SASI, VNM-SEN, VNM-SEN2, VNM-SGE, VNM-SXG, VNM-VER, VNM-VFY, VNM-VFY2, VNM-VXG
247876
I see program status graphs on the Sentry GUI but not on the Medius GUI.

It is possible that the system time on both units are off by a number of hours (without a time zone difference).

Once you set both units to the correct time in their respective time zones, graphs will now populate on the Medius GUI and match the Sentry thereafter.


This FAQ applies to:
VNM-ASR, VNM-EDGE, VNM-EDGE2, VNM-MED, VNM-MED2, VNM-SABR, VNM-SABR2, VNM-SASI, VNM-SEN, VNM-SEN2, VNM-SGE, VNM-SXG, VNM-VER, VNM-VFY, VNM-VFY2, VNM-VXG
247876
I see program status graphs on the Sentry GUI but not on the Medius GUI.

It is possible that the system time on both units are off by a number of hours (without a time zone difference).

Once you set both units to the correct time in their respective time zones, graphs will now populate on the Medius GUI and match the Sentry thereafter.


This FAQ applies to:
VNM-ASR, VNM-EDGE, VNM-EDGE2, VNM-MED, VNM-MED2, VNM-SABR, VNM-SABR2, VNM-SASI, VNM-SEN, VNM-SEN2, VNM-SGE, VNM-SXG, VNM-VER, VNM-VFY, VNM-VFY2, VNM-VXG
247876
I see program status graphs on the Sentry GUI but not on the Medius GUI.

It is possible that the system time on both units are off by a number of hours (without a time zone difference).

Once you set both units to the correct time in their respective time zones, graphs will now populate on the Medius GUI and match the Sentry thereafter.


This FAQ applies to:
VNM-ASR, VNM-EDGE, VNM-EDGE2, VNM-MED, VNM-MED2, VNM-SABR, VNM-SABR2, VNM-SASI, VNM-SEN, VNM-SEN2, VNM-SGE, VNM-SXG, VNM-VER, VNM-VFY, VNM-VFY2, VNM-VXG
247876
I see program status graphs on the Sentry GUI but not on the Medius GUI.

It is possible that the system time on both units are off by a number of hours (without a time zone difference).

Once you set both units to the correct time in their respective time zones, graphs will now populate on the Medius GUI and match the Sentry thereafter.


This FAQ applies to:
VNM-ASR, VNM-EDGE, VNM-EDGE2, VNM-MED, VNM-MED2, VNM-SABR, VNM-SABR2, VNM-SASI, VNM-SEN, VNM-SEN2, VNM-SGE, VNM-SXG, VNM-VER, VNM-VFY, VNM-VFY2, VNM-VXG
247876
I see program status graphs on the Sentry GUI but not on the Medius GUI.

It is possible that the system time on both units are off by a number of hours (without a time zone difference).

Once you set both units to the correct time in their respective time zones, graphs will now populate on the Medius GUI and match the Sentry thereafter.


This FAQ applies to:
VNM-ASR, VNM-EDGE, VNM-EDGE2, VNM-MED, VNM-MED2, VNM-SABR, VNM-SABR2, VNM-SASI, VNM-SEN, VNM-SEN2, VNM-SGE, VNM-SXG, VNM-VER, VNM-VFY, VNM-VFY2, VNM-VXG
247876
I see program status graphs on the Sentry GUI but not on the Medius GUI.

It is possible that the system time on both units are off by a number of hours (without a time zone difference).

Once you set both units to the correct time in their respective time zones, graphs will now populate on the Medius GUI and match the Sentry thereafter.


This FAQ applies to:
VNM-ASR, VNM-EDGE, VNM-EDGE2, VNM-MED, VNM-MED2, VNM-SABR, VNM-SABR2, VNM-SASI, VNM-SEN, VNM-SEN2, VNM-SGE, VNM-SXG, VNM-VER, VNM-VFY, VNM-VFY2, VNM-VXG
247876
I see program status graphs on the Sentry GUI but not on the Medius GUI.

It is possible that the system time on both units are off by a number of hours (without a time zone difference).

Once you set both units to the correct time in their respective time zones, graphs will now populate on the Medius GUI and match the Sentry thereafter.


This FAQ applies to:
VNM-ASR, VNM-EDGE, VNM-EDGE2, VNM-MED, VNM-MED2, VNM-SABR, VNM-SABR2, VNM-SASI, VNM-SEN, VNM-SEN2, VNM-SGE, VNM-SXG, VNM-VER, VNM-VFY, VNM-VFY2, VNM-VXG
247876
I see program status graphs on the Sentry GUI but not on the Medius GUI.

It is possible that the system time on both units are off by a number of hours (without a time zone difference).

Once you set both units to the correct time in their respective time zones, graphs will now populate on the Medius GUI and match the Sentry thereafter.


This FAQ applies to:
VNM-ASR, VNM-EDGE, VNM-EDGE2, VNM-MED, VNM-MED2, VNM-SABR, VNM-SABR2, VNM-SASI, VNM-SEN, VNM-SEN2, VNM-SGE, VNM-SXG, VNM-VER, VNM-VFY, VNM-VFY2, VNM-VXG
247876
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